When do you guys ship the order?
Your order will be shipped out the same day if the order was placed prior to 4 pm Monday-Friday. All orders placed on weekends would be shipped out on Monday. Delivery can be expected within 7 days from the date of purchase for orders within the United States & Canada.
Do you ship to other countries?
Yes, we ship worldwide.
Product Questions
How long does my warranty last on electronics?
We offer a 1 year warranty on all our products.
Where are the glasses designed?
Our Design Team is based out of Chicago.
What temperature should I set my Enail to?
For cool temperature dabs, 700 degrees and below is ideal. For higher temperature dabs, you can exceed 700 degrees.
How can I clean my Dart Tips to keep them lasting longer?
Soak the tips in rubbing alcohol or 420 Cleaner.
What happens if I bought an item from a retail store and they won't address the warranty issue?
Email us at info@kromedome.co and we will resolve your issue.
I want to be a influencer for your brand and earn some commission.
Send us a direct message on our Instagram @kromedome_official
How can I find a local shop that carries your products?
Use the store locator feature on the website.
How do I apply for a wholesale account?
Please send us an email at info@kromedome.co
How long does the battery last on the Dart?
Depending on usage, our darts last 6 to 8 hours.
What size banger fits on the rigs?
All rigs are designed for 14mm male bangers.
What are the bangers made out of?
All bangers are made out from high-grade quartz.
What size coil does the Enail come with?
The Enail comes with a 20mm coil.
What size banger does the Enail Kit come with?
The Enail comes with a 14mm quartz banger designed for a 20mm coil.
